Always. Every item we sell, whether it's a Hermès bag or a luxury watch, is verified by our certified team before it reaches you. Buying from us means you never have to second-guess what you're getting.

All in-stock items ship the same day if ordered before 1pm, via DHL Express, fully insured. It typically arrives the following business day within the EU. Outside the EU, expect 3 to 4 business days.

You can pay via our checkout or by bank transfer. Our checkout will show you all our available payment options at the time of purchase.

No. We sell under the EU margin scheme, meaning we pay tax on our margin, and no VAT is separately invoiced, nor deductible. For buyers outside the EU, local import duties may apply on arrival. We'll prepare all the paperwork on our end.

Yes, viewings are by appointment at our location in Maastricht, Maastrichter Brugstraat 20, in partnership with Filipucci Juweliers. We carry the largest Hermès stock in the Netherlands, so if you're stopping by for one piece, you'll usually have plenty more to look at. Reach out via WhatsApp or email to book your appointment.

For in-stock items purchased online, you can return within 14 days of receiving your order. Notify us within those 14 days, then ship the item back within 14 days of that notification. The item must be returned in the exact condition it was delivered. Return shipping, insurance, and the original shipping cost are non-refundable.

Within 14 days of purchase you are eligible for a Dafi store credit for the full amount, valid on any item we have in stock. The item must be returned in the exact condition it was delivered. We do not offer cash or card refunds on in-store purchases.

No. Given the high value of the pieces, proper insurance and handling during return shipping is essential. Return shipping, insurance, and the original shipping cost are non-refundable. We want our clients to buy with confidence and consideration, not on impulse.

No. Items that were specially ordered and/or sourced on request are non-returnable and non-refundable, no exceptions. All items pass our full quality and authentication control before they are delivered to you.

Yes, that's a big part of what we do. If you're looking for something specific, a particular Hermès model, a rare watch reference, or anything else in the high-end space, get in touch and we'll source it for you. We have an extensive network to find pieces that aren't easy to come by.

We specialise in the top tier of the luxury market. Think Hermès for bags, and Patek Philippe, Vacheron Constantin, Rolex, Cartier, Audemars Piguet, Richard Mille and more for watches. If you have a specific brand or piece in mind, just ask.

We price based on current market value, and in many cases at B2B pricing, making our prices among the most competitive you'll find. Be aware: items at these prices sell fast. If you see something you like, act quickly, because once it's gone, it's gone.